Franchable

If you're looking to start your own business or are already an owner, chances are you have tried applying for an SBA loan only to be told that "the credit committee has passed" or that "the bank couldn't get comfortable," with little additional explanation. Worse yet, the punch comes after months of providing countless business documents, financial statements, and tax returns and answering dozens of questions related to your business plans. It's hard for anyone not to take a rejection like this personally, especially after so much sunk time.
The reality, however, that the banks won't tell you is that SBA loan declines are structural in nature and often fall under a small number of categories. The overarching fact is that banks are not expecting your business to grow like the next Costco. Instead, they're looking to contain their own risk of lending using a rule-driven framework that looks very different from how borrowers think about their own business.
Today we will dissect these categories below, explained in the way lenders actually think about them.
SBA lenders first analyze the brand and business type before they even look at your stats or financial profile as the borrower. Especially when it comes to new franchisee units, banks are very focused on system-level data. They are often looking at the historical SBA default rates for the brand, the 3-Year continuity rate (how many units still survive 3 years after starting), termination trends, and how performance is distributed across various markets in the franchise system. These metrics are typically derived from Item 20 of the Franchise Disclosure Document (FDD) or third-party databases like Lumos (particularly for SBA default rates). As a rule of thumb, many lenders look for continuity rates in the mid-to-high 90% range and SBA default rates below ~3%.
If a franchise system shows elevated termination rates, worsening trends year-over-year, and a thin operating history, then chances are that startup SBA loans will become very structurally difficult across all banks. This is not something that can be fixed by shopping the deal harder with more lenders or emphasizing the potential revenue opportunity. Once a brand screens outside lender thresholds, just about all banks will step away.
Banks underwrite SBA loans to a Debt Service Coverage Ratio (DSCR) threshold, typically around 1.15x-1.25x, depending on the lender and deal structure. This means the business must generate meaningfully more cash per year than required to service the loan (calculated as interest plus debt repayment in a given period).
What confuses borrowers is how that cash flow is measured. Owners are focused on maximizing revenue to offset main costs and support enough of their salary. Lenders care about EBITDA (Earnings Before Interest, Taxes, and Depreciation & Amortization) - which we can think of as your gross sales minus major recurring operational expenses. But having reasonable EBITDA margins in a single period is not enough - consistency is key. The business needs to have the ability to service debt without outside support over a sustained time period.
If your EBITDA is not 1.15-1.25 times the sum of your combined interest and debt repayment costs in a given period - either because the business is breakeven, intermittently profitable, or reliant on owner's cash from other sources - then a bank will usually decline. Learn more about Debt Service Coverage Ratio (DSCR).
This is closely related to DSCR but is fundamentally an even more basic issue - the business has been operational for 1-2 years but still has not demonstrated a clear path to profitability. In some cases, a bank may tolerate a newly started business (<1 year old) running unprofitably if the month-over-month financials are showing rapid progression with a near-term breakeven point clearly in sight. In that case, you may be approved for an SBA loan for expansion or to start a second location.
However if the business has been around for over a year and your monthly trends do not give a strong indication of impending profitability, banks will decline any requests for expansion / working capital SBA loans. At the end of the day, after the business's first year, banks are no longer underwriting "what could be" but are instead anchored to "what already is". If your unit economics look unclear and operating losses show no sign of materially narrowing, then a lender will worry that adding debt will only compound the problem.
Banks are looking for borrowers with reasonable levels of net worth and liquidity to inject equity and maintain a cash cushion post-loan closing. Your ability to demonstrate a real buffer from your personal savings, real estate equity (including your personal residence) and other relatively liquid investments (e.g., stock portfolio, crypto) goes a long way in giving the bank peace of mind should there be an economic downturn or if the business hits a speedbump. While there is no magic formula, most banks are looking for the borrower to front at least ~10% of the project cost (this is your equity injection and can include costs you have covered even before applying for the SBA loan). They also expect your post-closing liquidity to be +10% of the loan amount and net worth to be +100% of the loan amount - though exceptions to these rules-of-thumb exist based on the borrower's experience and brand reputation.
Additionally, while banks do not require borrowers to have run the exact business before, they are looking for relevant experience. Red flags go off when the borrower is a first-time operator entering a complex business model, looking to take on an absentee business without a proven operator, or who has no material work or business experience at all. If experience is weak, banks will look for compensating factors like liquidity or high net worth. Without those, expect to be declined.
All in all, it is important to remember that SBA declines have nothing to do with your effort, persistence, or ability to spin a narrative. Banks not only have to abide by SBA program constraints but also internal credit policies unique to their bank. Once a deal falls outside certain bounds, no amount of pitching can change the outcome. Bear in mind that banks understand risk and are paid to avoid it. After a decline, borrowers should ask one question: is this deal fundamentally unfinanceable or is it fixable with specific changes?
Platforms like Franchable exist not to force approvals but to provide an honest second opinion grounded in how banks actually underwrite. That way borrowers don't lose months chasing outcomes the market won't support. The goal should never be to chase more applications but rather to refine the when and how of pursuing SBA finance.
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